1. Introduction
Welcome to Precisionware.co.za (“Precisionware”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website, services, and products. By using our website and placing orders, you accept and agree to these Terms—please read them carefully.
2. Definitions
- Website: All pages and services available via Precisionware.co.za.
- User / Customer: Anyone visiting or purchasing via the Website.
- Goods: All items listed for sale.
- Business Days: Mondays–Fridays, excluding public holidays in South Africa.
3. Registration, Account & Security
Only registered users can place orders. Registration requires a unique username, password, and accurate personal details. You’re responsible for keeping your login confidential. You accept liability for all activity on your account, even if unauthorized. Notify us immediately if you suspect unauthorized access.
4. Placing Orders & Availability
Orders are accepted only upon payment and confirmation. Whether stock is available and payment is authorized determines if a sale is concluded. Prices and availability may change at any time. We will notify you as soon as possible in case of significant changes.
5. Payment
We accept payment via our specified online channels. All fees are inclusive of VAT unless stated otherwise. Payment details are processed securely. We do not store sensitive payment information.
6. Returns, Refunds & Exchanges
Please refer to our dedicated Returns Policy, which is incorporated into these Terms. Returns must comply with packaging, proof-of-purchase, and timeframe requirements as outlined in that policy.
7. Intellectual Property
All content on the Website—including images, text, logos—is owned by Precisionware or licensed to us and protected under South African and international intellectual property laws. You may view and print materials only for personal, non-commercial use. Any unauthorized use is prohibited.
8. Disclaimer & Limited Liability
Use of our Website is at your own risk. We do not guarantee uninterrupted or virus-free service. Where permitted by law, our liability is limited and we are not responsible for indirect or consequential losses—including lost profits or data.
9. Prohibited Use
You must not use the Website to:
- Upload harmful content (viruses, malware, etc.).
- Distribute spam, promotional material, or unlawful content.
- Violate any applicable laws.
We reserve the right to suspend or terminate your access for breaches.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of South Africa. Disputes will be resolved in the courts of our principal place of business.
11. Notices & Communications
We’ll send notices to the email provided in your account. You must keep this contact information up to date. You consent to electronic communication.
12. Complaints
If you have complaints, please contact our customer support. If unresolved, you may approach the Consumer Goods and Services Ombud (CGSO).
13. Amendments
We reserve the right to update these Terms. We’ll notify you of material changes. Continued use after changes implies acceptance of the revised Terms.
14. Severability & Entire Agreement
If any part of these Terms is invalid, the remainder remains enforceable. These Terms, along with incorporated documents (such as Returns Policy and Privacy Policy), form the entire agreement between you and Precisionware.
Note: This page should be read in conjunction with our Privacy Policy and Shipping & Returns Policy.