1. Introduction
At Precisionware.co.za (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws in South Africa.
2. What Information We Collect
We collect personal information that is necessary to provide our services and enhance your experience on our website. This includes:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party gateways)
- Device and usage data (IP address, browser type, etc.)
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Send order confirmations and status updates
- Respond to your queries and provide support
- Improve our website and user experience
- Send promotional communications (only with your consent)
- Comply with legal obligations
4. Consent
By using our website, creating an account, or submitting your personal details, you consent to the collection, use, and storage of your personal information as outlined in this policy.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties who assist us in operating our website and fulfilling your orders, including:
- Payment processors
- Delivery and logistics companies
- IT service providers (e.g., hosting and email)
- Legal or regulatory authorities if required by law
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against loss, theft, unauthorized access, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights Under POPIA
You have the right to:
- Access and request a copy of your personal data
- Correct inaccurate or outdated information
- Withdraw your consent at any time
- Request deletion of your personal data (subject to legal requirements)
- Object to certain types of data processing
To exercise any of these rights, please contact us using the details provided below.
8. Cookies
Our website uses cookies to improve your browsing experience and understand usage patterns. You may disable cookies in your browser settings, but some features of the site may not function correctly as a result.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing your personal information.
10. Changes to This Policy
We reserve the right to update or amend this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: orders@precisionware.co.za
Phone: +27 (0)81 644 3236
Address: Precisionware,
Midrand, Gauteng, 1686